🏅 Pickleball Superhero — Tournament Director Platform Tournament Director Platform
Run Tournaments Like a Superhero
One platform. Configurable for the way you run events.
Pickleball Superhero replaces your spreadsheets, Venmo payments, Facebook groups, and paper brackets with one integrated platform that handles everything from tournament planning to awards.
Directors set up and manage events from the web. Players register, find partners, check in, and enter scores from their phone. The public tourney site gives every event a professional web presence with SEO and social sharing.
And because no two tournaments are alike, every event is configurable - from registration limits and partner rules to scoring, check-in, and pricing schedules.
Plan it. Publish it. Run it. All in one place.
1
Plan
time planner & brackets
2
Publish
go live in one click
3
Register
players & partners
4
Draw & Schedule
waves & courts
5
Play
scores & awards
Problems We Solve
Scheduling
"How long will each day run?"
Time Planner with real-time impact analysis, capacity zones, and alert levels (Optimal / Warning / Critical) tells you before registration opens.
Draws
"Generating draws takes hours"
Draw Wizard generates all brackets in one click. Auto-seed by rating or manually adjust. Drag-and-drop wave scheduling with Timeline, Wave, and List views.
Partner Coordination
"I spend hours matching solo registrations"
Partner Invitations - players find and invite their own partners. Tournament-specific emails, acceptance flow, automatic cart creation.
Payments
"Cash payments are untracked"
Complete financial dashboard with card collection (Stripe), manual methods (Cash, Check, Venmo, Zelle), daily summary + CSV export.
Communication
"Players don't see updates fast enough"
Real-time announcements via Email + SMS. Target by play date or division. Recipient viewer confirms delivery.
Refunds
"Coupons make refund math impossible"
Coupon-aware refund engine with fee walkback logic, previous refunds tracking, and director override with reason.
Bracket Management
"Updating 20 brackets takes forever"
Bulk operations - update slots, schedule, status, and format across multiple brackets at once. Merge undersized brackets with preview before confirming.
Gameday
"I'm tracking courts on a whiteboard"
Gameday dashboard with court assignment, player scoring, check-in, rain delay management, and live standings.
Registration Control
"I have to open registration at exactly 7pm or chaos breaks loose"
Private registration links let directors add players manually or send a unique link to specific players, even when public registration is closed. No more race conditions, no more off-hours stress.
Configurable to Fit Your Event
Every tournament runs differently. Per-event settings let you tune the platform to match how you operate, no support call required.
Registration Limits
- Brackets per dayCap how many brackets a player can enter on a single day to prevent scheduling conflicts.
- Total brackets per playerLimit total entries across the whole event to keep play balanced.
Doubles Registration
- Solo or partner-requiredAllow players to register without a partner and find one later, or require a confirmed partner before entry is complete.
Schedule Notifications
- Arrival time messagingTell players to arrive before bracket start or before their first match, with a configurable buffer in minutes.
Notifications
- Event messagingToggle email and SMS announcements and schedule alerts on a per-event basis.
- Court assignment alertsNotify players via email and SMS the moment their match is assigned to a court.
Player Scoring
- Player score entryLet players submit scores from the Player App. Directors can always override player-submitted scores.
- Opponent confirmationRequire the opposing team to confirm scores before the match auto-completes.
Player Check-In
- Self check-inPlayers check themselves in for each division from their phone.
- First check-in at deskRequire the first division check-in to happen at the staff desk for ID, gifts, or paperwork.
Eligibility Rules
- Calendar year ageQualify players based on the age they will turn during the event year, not their age on event day.
Pricing Schedules
- Early bird discountReward early registrations with automatic price drops that lift on a date you choose.
- Late registration feeAdd a surcharge for players who register after a cutoff date to encourage timely sign-ups.
Platform Capabilities
1 Plan & Setup
- Time Planner - 2-step wizard with templates (Senior Doubles, Youth Event, Competitive Open)
- Impact Analysis - day length, match count, court utilization with quick-fix suggestions
- Navigator - guided event setup with progress tracking (0-100%)
- Bracket Config - Round Robin pools, Single/Double Elimination, scoring presets
- Fees & Coupons - tiered pricing, "2nd bracket free" promos, bulk code generation
- Policies - markdown-supported, required acknowledgement before payment
- Copy Event - duplicate a past tournament to save setup time
2 Registration
- Smart Eligibility - players only see brackets matching their profile; directors can override any restriction
- Partner System - availability board, search, invite, accept/decline
- Waitlist - automatic queue with position tracking and one-click promotion
- Bracket Limits - per-day and per-player limits prevent over-registration
- Real-time Table - live updates as players register and pay
- Action Needed Flags - highlights incomplete payments, missing partners, and skill issues with one-click filters
- Director Registration - register walk-ins and collect payment on-site
3 Draws & Scheduling
- One-Click Generation - create all bracket structures at once
- Wave Scheduling - drag-and-drop with 3 views (Wave, Timeline, List)
- Auto-Duration - calculates from match format with round dependencies
- Capacity Warnings - soft and hard limits prevent over-scheduling
- Court Allocation - per-bracket court assignment visualization
4 Gameday
- Court Assignment - match queue with auto-fill and rest time config
- Player Scoring - players enter scores from their phone, director reviews
- Check-In - wave-based with optional player self check-in
- Rain Delay - pause/resume with banner management
- Awards - podium display with Gold/Silver/Bronze
5 Communications
- Announcements - Email + SMS with targeting (all, by date, by division)
- Banner System - configurable duration with extension options
- Recipient Viewer - confirm who received each message
- Realtime Delivery - players see announcements instantly in the app
6 Finances
- Revenue Dashboard - totals, 14-day chart, fee breakdown
- Card Collection - Stripe Elements (PCI compliant, 3D Secure)
- Manual Payments - Cash, Check, Venmo, Zelle, PayPal, Comp
- Daily Summary - card/manual/comp breakdown with CSV export
- Coupon-Aware Refunds - fee walkback, override with reason
- Failed Payments - decline codes, player contact info
7 Access & Security
- Event-Specific Roles - Director, Admin, Finance, Scorekeeper
- Multi-Org Support - manage multiple organizations from one account
- Activity History - complete audit trail per player
- Publish Validation - 100% setup required before going live
The Ecosystem
Built for Directors
Ready to See It in Action?
Schedule a live demo and see how Pickleball Superhero can transform your tournaments.
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